
Omnika Platform
Acceptable Use Policy
This Acceptable Use Policy (“Policy”) describes the acceptable and prohibited uses of the Omnika platform, software, website, APIs, and services (collectively, the “Services”).
Scope
The Services are operated by MGV Digital Pte. Ltd., a company incorporated in Singapore and the owner of the Omnika SaaS platform.
This Policy forms part of the Omnika Terms and Conditions of Use and applies to all users of the platform.
By accessing or using Omnika, you agree to comply with this Acceptable Use Policy.
1. Purpose of the Policy
Omnika is designed to help ecommerce merchants operate their businesses efficiently through marketplace integrations, analytics, and operational insights.
To ensure the platform remains secure, reliable, and available to all users, certain activities are prohibited.
MGV reserves the right to investigate, suspend, or terminate accounts that violate this Policy.
2. Lawful Use of the Platform
You agree to use the Services only for lawful and legitimate business purposes.
You must not use the platform in any way that:
- violates applicable laws or regulations
- infringes the rights of others
- interferes with the operation of the platform
compromises system security.
Users are responsible for ensuring that their use of Omnika complies with all applicable laws in the jurisdictions where they operate, including those relating to:
- ecommerce
- consumer protection
- data privacy
- intellectual property.
3. Prohibited Activities
Users must not engage in any of the following activities when using Omnika.
3.1 Platform Misuse
You must not:
- use the platform for any illegal, fraudulent, or deceptive activities
- impersonate another person, company, or entity
misrepresent your identity or business affiliation - use the platform to conduct scams or fraudulent marketplace transactions.
3.2 Security Violations
You may not attempt to compromise the security or integrity of the platform.
Prohibited actions include:
- attempting to gain unauthorized access to Omnika systems
- hacking, probing, or scanning platform infrastructure
- bypassing authentication systems or security measures
- exploiting software vulnerabilities.
You must not attempt to obtain passwords, API credentials, or confidential data belonging to other users.
3.3 Disruption of Service
You may not interfere with the normal functioning of the platform.
This includes:
- launching denial-of-service attacks
- overloading system infrastructure
- running scripts or automated processes that disrupt platform performance
- interfering with other users’ ability to access the service.
Users must not intentionally degrade the reliability or performance of the platform.
3.4 Unauthorized Data Access or Scraping
You must not extract data from the platform without authorization.
Prohibited activities include:
- scraping or harvesting platform data
- using automated tools to extract platform information
- copying analytics dashboards or operational datasets
- redistributing Omnika data or content outside the platform.
This includes the use of:
- bots
- crawlers
- spiders
- scraping tools
- automated scripts.
3.5 Malware and Harmful Code
Users may not upload, transmit, or distribute harmful software or malicious code.
This includes:
- viruses
- trojan horses
- Ransomware
- worms
- malicious scripts
- spyware.
You must not attempt to introduce malicious code into the Omnika platform or its integrations.
3.6 Reverse Engineering and Platform Replication
You may not attempt to access or copy the underlying technology of the platform.
Prohibited activities include:
- reverse engineering the software
- decompiling or disassembling platform code
- attempting to access source code
- building competing products using Omnika infrastructure.
3.7 Abuse or Harassment
Users may not use the platform to:
- harass or threaten individuals
- abuse support staff or other users
- distribute defamatory or harmful content.
Professional and respectful conduct is required when interacting with Omnika support teams.
3.8 Spam and Unsolicited Communications
You may not use Omnika to distribute:
- spam
- unsolicited commercial messages
- mass marketing messages without consent
- chain letters or phishing campaigns.
Any use of the platform to conduct unsolicited mass messaging campaigns is strictly prohibited.
3.9 Illegal or Offensive Content
Users may not upload or transmit content that:
- violates intellectual property rights
- promotes illegal activity
- contains defamatory material
- contains sexually explicit or exploitative material
- involves exploitation of minors
- promotes violence or harm.
4. Marketplace Compliance
Because Omnika integrates with third-party marketplaces such as:
- Shopee
- Lazada
- TikTok Shop
- Facebook Marketplace
- Instagram
Users must comply with the terms and policies of those marketplaces.
You may not use Omnika to circumvent or violate the policies of any integrated platform.
MGV is not responsible for actions taken by marketplaces if a user violates their rules.
5. Account Responsibility
Users are responsible for:
- maintaining the confidentiality of their login credentials
- restricting access to their account
- ensuring that employees and team members comply with this Policy.
All activities conducted through an account are the responsibility of the account holder.
6. Enforcement
MGV reserves the right to take action if this Acceptable Use Policy is violated.
Enforcement actions may include:
- warnings
- temporary suspension of access
- permanent account termination
- removal of content
- legal action where appropriate.
MGV may also cooperate with law enforcement authorities where unlawful activity is suspected.
7. Reporting Violations
If you believe a user has violated this Policy, please contact:
Include as much information as possible to assist with the investigation.
8. Updates to this Policy
MGV may update this Acceptable Use Policy periodically.
Updates will be posted on the Omnika website with a revised “Last Updated” date.
Continued use of the platform after updates indicates acceptance of the revised Policy.
9. Relationship to Other Policies
This Acceptable Use Policy should be read together with:
Omnika Security Policy
Omnika Terms and Conditions
Omnika Privacy Policy
Omnika Data Processing Addendum
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